Terms and Conditions
Bookings & Payments
- All bookings must be made through our booking system with full payment at the time of booking.
Cancellations & Refunds
- Cancellations made 7+ days before camp start = full refund.
- Cancellations made less than 7 days before camp = no refund.
- If Amplo cancels, a refund or transfer will be offered.
Childcare Vouchers & Funding
- Will be accepted once Ofsted registration is complete. Parents will be notified.
Behaviour
- We follow our REF (Respect, Effort, Fun) Behaviour Policy with a card system.
- Parents will be informed of behaviour issues. Continued failure to follow expectations may result in cancellation without refund.
Medical & Emergencies
- Parents must provide full details of medical needs, allergies, or additional needs.
- Medication will only be administered with written consent.
- In emergencies, staff will act in the best interest of the child and contact parents immediately.
Safeguarding & Collection
- All staff hold enhanced DBS checks and safeguarding training.
- A password system is used for collection: the parent sets a password at drop-off, and it must be given at collection. No password, no child.
Personal Belongings
- Belongings are brought at parents’ risk.
- No mobile phones are allowed at camp.
Photography
- Photos/videos may be used for promotional purposes only with parental consent.
Policies
- Full policies (Safeguarding, Complaints, Behaviour, Medication, etc.) are available here.
Agreement
By booking, parents/guardians agree to these Terms & Conditions.
